(952) 933-3575

info@dealerautomotive.com

Monday - Friday | 7:30AM - 5:30PM CST

Dealer Automotive Services, Inc.

1102 South Fifth Street
Hopkins, MN 55343

The service was very friendly and personable but I was disappointed in my experience.
My car starter was no longer taking a charge, so I called here after finding out they were any Astrostart dealer. (I purchased mine in another state.) I came in and purchased a new charger as a first step. I called and asked what to do next as that didn’t work. They said come in anytime and they would reprogram a new one for me. I came in and they didn’t have the kind needed so they had to order it. They said they would call as soon as it was in. Two weeks went by and I thought I better follow up – when I called they told me the order had arrived the week prior and they were sorry they forgot to call me. I asked if I could make an appointment and again they said again to just come in. Two days later when I arrived they weren’t prepared for me. The new starter required charging before being able to be programmed. So I sat and waited for 45 minutes while the battery charged. It has been so cold so I was motivated to have this fixed & I didn’t feel like starting the process somewhere else, but I didn’t feel like they were motivated to have my business.
They were able to reprogram a new remote and I’m pleased to be enjoying a warmed up car again.

Came back for my second vehicle. And again I felt like everyone takes care of me like I’m a part of their family. Excellent service on a professional and personal level. Too bad I couldn’t afford that 2015 Toyota C-HR, but I was able to find a used model on repokar for a great price. Still, it remains my favorite dealership

I bought my wife a remote start for her car as an xmas gift but she didn’t want it. Called these folks and it was no hassle to get my payment refunded. Very nice, someday will go back

I had ADS put a tonneau cover on my truck. I had a very good experience with them and they were able to get it on within two days of ordering it!

Its not often that you find great customer service experience anymore. Dealer Automotive is the exception. Great service, support, and friendly people to work with. My wife’s remote starter was installed professionally and it works great. These folks are true professionals. I will be a repeat customer!

These guys will bend over backwards to make things right.
Some of the best customer service I’ve ever had, EVER!
(and I am an extreme critic)