(952) 933-3575
info@dealerautomotive.com

Monday - Friday | 8:00AM - 4:30PM CST

Dealer Automotive Services, Inc.

1102 South Fifth Street
Hopkins, MN 55343

Buyer Beware

1-29-13  We often get calls from customers asking us about special pricing deals they’ve seen on other websites like Groupon or Living Social, etc. While many of the offers featured on these sites are real deals our experience with the remote starter package being offered is buyer beware. A quality remote starter installation will take anywhere from 2 to 4 hours which means even the most experienced technicians will only install 4 or 5 remote starters per day.

When discount websites sell hundreds of packages for low cost remote starters, that means the customer could wait months to get an appointment for the remote starter to be installed in their car. It could be long after winter is done and gone. We’ve had many calls from people complaining that they purchased a remote start package from a discount website and were unable to speak directly to the company doing the installation and were unable to make an appointment to get their car worked on. Often times these customers will contact the discount website and ask for a refund and will then schedule an appointment with us.

We know the value of customer service and we always stand behind our work. We will answer your calls and we will make sure you walk away satisfied with our work and our products. That’s just who we are! As with anything, the cautious buyer comes out on top.

Channel 4 WCCO

1-21-13  How ironic!  I got a call today from a reporter with WCCO news.  She wanted to talk with me regarding remote car starters:  how they work and whether or not they can affect the warranty on a vehicle.  I just blogged about that very topic back in December.

The fact that a news reporter was asking about it tells you how many misconceptions there are about aftermarket equipment added to a vehicle.  As I stated back in December, the  Magnuson Moss Act was passed in 2005 to protect consumers from having their warranty voided simply because they added a product to the vehicle.  I communicated this information to Heather Brown at WCCO and it sounds like she will share the information with their veiwers on the 6 pm news tonight.  Thanks, Heather!

These sub-zero windchills have reminded us of how cold Minnesota can be.  Fortunately, for those of us with remote starters, we have a tool to combat the cold.  Remote car starters not only warm your car, but they can also be programmed to automatically start your car when the temperatures become arctic.  The car will start and run for a predetermined amount of time then automatically shut down.  No need to run out and start your car during the night to make sure it will start in the morning.  The remote starter can do it automatically.  This is a feature that comes standard with many of our remote start units.  Call us and we will go over the details with you.

Good luck staying warm!

Our technicians

1-9-13  It’s always at this time of year that I am grateful for my outstanding technicians.  The Christmas season is extremely busy at Dealer Automotive Services and my technicians are installing 4-6 remote starters each per day.  It’s back breaking work to get under the dash of an automobile and going back and forth from under the hood to under the dash is not easy.  By the time the season slows down, they are exhausted both physically and mentally.

Each year my technicians learn the ins and outs of a whole new set of cars.  Vehicle technology is always changing and so is remote start technology.  Our product line changes along with the vehicles.  It’s amazing how much knowledge the technicians accumulate each season.

We are experiencing a heat wave in Minnesota right now.  3 or 4 days in a row with temperatures above the freezing point.  It must mean summer is right around the corner.  If you need a remote starter in the meantime, we are here to help.

It’s always at this time of year that I am grateful for my outstanding technicians.  The Christmas season is extremely busy at Dealer Automotive Services and my technicians are installing 4-6 remote starters each per day.  It’s back breaking work to get under the dash of an automobile and going back and forth from under the hood to under the dash is not easy.  By the time the season slows down, they are exhausted both physically and mentally.

Each year my technicians learn the ins and outs of a whole new set of cars.  Vehicle technology is always changing and so is remote start technology.  Our product line changes along with the vehicles.  It’s amazing how much knowledge the technicians accumulate each season.

We are experiencing a heat wave in Minnesota right now.  3 or 4 days in a row with temperatures above the freezing point.  It must mean summer is right around the corner.  If you need a remote starter in the meantime, we are here to help.