8-15-13 The number 1 question we get from customers is “Which unit should I get for my car?”. This seems like a simple question but the reality is it’s not. In order to determine which unit is best for you, we start by asking our own questions.
What kind of car do you have? Does the car come with a key or is it a push button start? Is it a manual transmission or automatic? How much range do you think you need? Is 2-way communication important to you?
Once these questions are answered, we will steer the customer towards the unit that best fits their needs. Often times customers are surprised that the unit we recommend is not necessarily the most expensive unit we carry. We pride ourselves on listening to the needs of the customer and fulfilling those needs in the most economical way possible.
For instance, if you have keyless entry in the head of your key there’s no reason for you to buy a remote starter that also does keyless entry. Why carry a large remote when you’re already carrying an oversize key? However, if 2-way communication is important to you then a remote start with keyless entry does make sense.
By listening to the needs of the customer we can narrow down the choices and recommend the best unit for each application. Let’s face it, customer service is what it’s all about.